Refund policy
REFUND & RETURN POLICY
All Thoughts Unchecked products are made to order specifically for you. Because of this, we do not accept returns or exchanges for incorrect size, incorrect color, change of mind, or buyer's remorse.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact us within 30 days of delivery through our Contact Us page.
Please include your order number and clear photos showing the issue. We'll review the problem and, when appropriate, arrange a replacement or refund.
Lost Packages
If your package is lost in transit, please contact us as soon as possible. We'll review the tracking information and work with our fulfillment provider to determine the appropriate resolution.
Please note that we cannot guarantee refunds or replacements for packages that the carrier shows as successfully delivered.
Wrong Shipping Address
Please double-check your shipping information before completing your order. If an order is shipped to an incorrect address provided by the customer, additional shipping costs may apply if a replacement shipment is possible.
Refunds
If your refund is approved, we'll process it through the original payment method used for your purchase.
Questions?
If you have a question about an order or believe there is a problem with your item, please contact us through our Contact Us page. We're happy to help.